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    Web Development Roles in Internet Marketing Projects

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    It takes many different web development / programming skill sets for a successful internet marketing project. For any website to be successful on the web, it requires a combination of stunning web design, usability, web conversion, bulletproof web development, search engine optimization, and project management. A failure at any of these points can destroy the potential of any internet marketing project. The roles each require very specialized skills: Web Design Web designers are popping up everywhere these days, but it is still very hard to find website designers who have stunning artistic and layout skills and just enough web knowledge to make it all work. Implementing some designs on the web can be impossible. It’s important to have a web designer who understands the limits and potential of each web technology. Web designers must also know enough CSS (Cascading Style Sheets) to create web friendly designs that will look great in any web browser. Usability Usability is very important to any website. Web site visitors must be able to understand the navigate the site. Most usability professionals are not great designers, but have a knack at understanding human behavior and expectations on web sites. Having a site that is highly usable encourages repeat visits – or “stickiness”. Conversion Web site conversion is a very important consideration: How do YOU want visitors to use the site? Web site visitors should be eased and encouraged to follow a “desired action” on your website. The action might be to purchase a product, send an email, sign up for a newsletter, or even pickup the phone. Having a great website is still pointless if it does not drive sales, lead capture, or some other desired action. Web Development Web developers are programmers. They create programs that allow interaction with human visitors, like shopping carts, RSS Feeds, image uploading and more. Web development requires a tremendous skill set that is always in need of expansion and updating. Web development languages like PHP, Perl, Flash Actionscript, and the many Java technologies require constant upkeep and training as they develop. Search Engine Optimization Search engine optimization is a set of guidelines, technologies and procedures for ranking well in search engines. The first step is determining which keywords can drive quality traffic to the website. What are prospective visitors searching for? Search engine optimization (SEO) specialists research keywords and optimize the pages to show how relevant the site is to visiting search engines. Denver SEO Specialists are skilled at showing the natural relevance of pages and securing better search rankings. Since many search engines also weigh the amount and quality of links to a website, SEO firms will often create and request links from other websites. Social Media Optimization With the creation of social media websites like myspace, digg, facebook and friendster, websites have an opportunity to capture amazing amounts of targeted web visitors. With millions of searches starting on myspace, it has become an important opportunity for certain niches. There is a social media website for nearly every niche, however. Finding the correct niche full of prospective buyers can drive tremendous amounts of sales. Project Management Project management allows all of the other skill sets to shine. By communicating between clients and the other roles, the project manager helps balance the many roles in the project with the client’s needs. They also serve as the point of contact for many the many questions and deadlines involved in the project. In sum, any great web development project requires a diverse skill set. A balance between the roles is equally important, never sacrificing usability for design, or design for search engine optimization.

    Mobile Search Optimization: About to become obsolete?

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    Mobile Search Optimization has been a bit of a buzzword this last twelve months. Web sites have long ignored the cellphone-based web surfer, but lately there has been much interest. There may be huge opportunities for websites optimized for cellphones, PDAs, toasters, and all of the other crazy devices visitors might be using to surf the web. More and more consumers are requiring email and even web access on their cellphones. Initiatives are merging local search, coupons, and even GPS. Mobile search optimization surely is the next huge possibility for traffic. Is your website ready? It may not matter. With Apple’s impending introduction of the iPhone, everything may change. Again. Consider: 1. There will be a whole new set of expectations for how a phone should browse. With the iPod, Apple defined the niche. Competitors were weighed against Apple’s offering. With the introduction of full-featured browsing via the iPhone, consumers are about to demand more from their phones. They won’t demand a better mobile experience. They are demanding the full desktop experience in a mobile phone. 2. Who would visit a .mobi site, when the full featured experience of a .com is available? In most cases, I would be too lazy to attempt a .mobi surf – since I KNOW the .com is available. We all just want to get our data and get on our way. Only hobbyist surfers would want to go check out the .mobi sites. Who wants to look at a dumbed-down webpage? Was mobile search optimization a waste of time? Having a few major companies optimize their websites for cellphones probably didn’t make much of a blip on the radar. It’s hard to say what the ROI was for their efforts, but it was likely more of a bet for the future. What do you think – Is mobile search optimization worthwhile for your company or clients?

    4 essential questions when planning a web design

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    Successful web development projects require a tremendous amount of planning, and planning starts with asking the right questions. Any web design benefits from extra planning, but 4 questions should define the entire project from the start: 1. Who is my target audience? Too many websites try to be all things to all people. Instead, think of your most important visitors and design according to their tastes. They may or may not appreciate animation. They may be on dialup connections or they may be visiting the site via a cell phone. Knowing your website’s target audience is vital to the project, even before a web site design has been created. 2. What do I want them to do? If the purpose of your website is to get prospective customers to call, be sure your phone number is prominently displayed. A link to the “Contact Us” page should also be prominently displayed. Other websites may want to capture email addresses or newsletter signups. Ecommerce websites want to make a sale. Whatever the objective, make it as easy as possible for your customers. 3. How will they get to my site? With competition among websites growing daily, it’s important to plan how you will increase the visibility of your website. Will you blog? Or participate in forums? You might even use pay-per-click advertising on Google AdWords. There are many ways to bring targeted visitors to your website, but they won’t come just because you’ve launched a new website design. Plan ahead, and watch your website bring you new business! 4. How can I measure the project’s success? Many smaller website owners do not measure their web site metrics or statistics. Without an idea of traffic patterns and popular keywords, it is difficult to tell if a new web site design is effective. Are web site visitors converting to leads? Is the web site generating sales? Only by measuring can you know for sure.

    6 PPC Secrets from a $100k campaign

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    There was an excellent story in the San Francisco Gate in May about Lake Champlain Chocolates, and the lessons they’ve learned with Pay Per Click Advertising. The story title is “PAY-PER-CLICK PROBLEMS: Emeryville gourmet chocolate company has a rough go of it“, but the real value of the article is the PPC secrets it gives away. The article discusses two chocolate retailers: Lake Champlain Chocolates and Charles Chocolates. Lake Champlain Chocolates has experienced successful growth due to their PPC campaign, but Charles Chocolates did see any measurable growth from theirs. 1. Use negative keywords In the article, words like “cheap” and “free” were used as negative keywords to avoid showing ads to less affluent searchers. Every time you show an ad it’s like holding out a dollar bill for your searcher to snatch away. Be sure to get a prospective customer in return! 2. Refrain from using the content network Google AdWords users expect that the content network will show ads in all the right places. In a perfect world, new customers would see your ad and keep you in mind for their next purchase. But it isn’t a perfect world(Don’t even get me started!). Consider: – Visitors probably will not click. Content ads are like billboard ads. How often do you see a billboard and pull off of the highway to make an immediate purchase? It’s highly unlikely. Like the company in the article learned, “The return was never there.” – Visitors who click your ad won’t buy that day. They were reading, not shopping. At best, they will signup for your newsletter or bookmark your page. Is the landing page converting them into bookmarking or signing up? Probably not. Either fix that, or turn off the content network for now. – Clickfraudsters will click your ad and keep half. Click fraud is a plague of the content network. Last June, Outsell estimated that click fraud could be as high as 14 percent. The real estimate is probably a little lower, but click fraud does exist. 3. Use large sets of focused keywords The successful Lake Champlain Chocolate seller had a keyword set as high as 70k at one time, and now has it trimmed down to 30k. That’s  a big keyword set! 4. Use advanced keyword features One of the issues Internet Marketing Consultant Lael Sturm found with the struggling Emerville Chocolate Retailer Charles Chocolates was that they “hadn’t modified the ad text to match each specific keyword.” Be sure to use the advanced keyword options that PPC engines like Google AdWords provide. In Google AdWords, the code is {keyword: your keyword}. This option shows the keyphrase your user was searching for in the text of your ad. 5. Measure and adjust Is money being wasted in your campaign? You won’t know unless you are measuring. Lake Champlain saw they spent money attracting a searcher for “Chocolate covered scorpions,” something they didn’t sell, and decided not to let that happen again. Along with measuring what ads are the most effective, be sure to measure what you are paying for and remove/adjust the ads lacking good ROI. 6. Outsource your campaign to professionals to dramatically increase your sales Even with Lake Champlain Chocolate’s success inhouse, they were able to DOUBLE their sales by outsourcing their PPC management to professionals. You just can’t beat having the right help. Get to your friendly neighborhood search marketing agency today!

    Search Marketing Standard: Read it twice

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    I’m still getting two copies of Search Marketing Standard magazine, but I’m not reporting it. First off, it’s so good that I don’t want to possibly miss an issue by having anyone mess with my subscription. With other magazines, I’ve found that fulfillment centers sometimes get confused, and it’s usually months before I realize a certain issue isn’t coming. I just can’t risk it. Every article is good. Secondly, I’ll probably read through it twice. Might as well have a fresh crisp copy the second time. I wonder if I’ll even dog-ear the same pages? Here are four excellent resources for anyone interested in SEO, internet marketing, ecommerce, and the affiliate scene: 1. Search Marketing Standard. If you’ve thought the SEO world moves too fast for print, think again. 2. Practical Ecommerce. Not just for ecommerce store owners. Every web developer creating ecommerce websites should be in tune with the industry. 3. Revenue. Great for affiliate marketers, ecommerce merchants, or any company creating PPC(Pay Per Click) campaigns on Google AdWords or Yahoo Search Marketing. 4. Internet Retailer. Especially important if you are helping larger companies with their SEO, SEM, PPC, and ROI! This publication is best at industry trends influencing larger retailers and online merchants. It is essential that web designers and web site developers start paying attention to the many facets that can make or break an online business. These publications can help get you serve your clients!

    Web design followup: What to do after the big site launch

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    After the launch of any web development project, stakeholders and web design firms might sit back proudly and call it done. There are, however, a few things that should be cared for after the big launch. 1. Check 404 error logs Be sure to check your logs after you launch that new site. A. Missing pages You wouldn’t move without forwarding your mail, would you? Don’t forget to forward your important (former) page locations, either! Instead of showing the (hopefully customized) 404 error page, make sure you 301 redirect that page to the appropriate new location. You’re not only saving your visitors a click, but you might just preserve the pagerank(and trustrank) Google has given that page. B. Images Were important images being shown on other websites? Perhaps your logo is being shown on a partner’s website. Of course they shouldn’t link directly to images on your site like that. But they did. And if the logo is now missing, it isn’t going to get visitors to click through to your site! You may also have traffic from Google’s image search or other sources. Make sure you know what happens to that traffic when images are suddenly missing. 2. Announce the site launch to vendors and customers A website launch is an excellent reason to get in touch with old and new partners, vendors and customers. Contact them via email, email newsletter, or a direct mail piece. Who knows – you may have a product they didn’t know you offered! 3. Make adjustments Luckily, changes can always be made after a website launch. Is something working? Not working? You can always fix it on the web. Everything web is measurable. Measure and adjust. These steps will help any website design launch go more smoothly. Remember – it isn’t over after the big launch. Sometimes a little more work is needed to put the professional touch on that site. Looking for a more organized approach to your next web design or redesign project? We HIGHLY recommend Web ReDesign 2.0: Workflow that Works.

    5 web design & SEO tips from the world of PPC

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    Many view the worlds of Pay Per Click Advertising and Search Engine Optimization as opposites. While they are certainly very different, the goals are similar: bring eyeballs(with wallets) to your site and make it easy for them to buy.  Here are 5 tips to improve your SEO based on lessons from PPC. 1. Converting keywords Some keywords convert into sales better than others. Use your analytics to discover which keywords are bringing you sales, then target them with your SEO campaign. PPC(Pay-Per-Click) ads are a wonderful testbed to discover those converting keywords if you are pressed for time. 2. Your title and metadescription are your ad When composing your titles and metadescriptions, remember they will be shown in the search engine result pages. It’s like having an advertisement to click, but without Google’s AdWords rules. Always remember you are competing against the other pages in the SERPS(Search Engine Result Pages) – who will get the click? 3. Landing pages It’s great to optimize for your homepage, but setup some (even more relevant) landing pages and be sure they get some of the inbound links you are building. 4. Optimize landing pages for different steps in the buying process As visitors reach your site, think about what step they might be at in their buying process? Are they conducting preliminary research?  Give them links to bookmark your content, send it to a friend, or signup for your newsletter.  Is their search so specific that they are probably ready to buy? Now is the time to wave the free shipping! 5. Split Test Internet marketing is measurable. Why not setup split tests when you design your web pages? Create a couple of similar pages(avoid duplicate content) and use your analytics to measure performance. When your sample size tells you which one is better, adjust the worst of the two and measure again. Or create a third page. Hey, why not? HMTL is still free.